PRIVACY POLICY

K’s Lab recognizes the importance of protecting Personal Information, and we strive to handle the Personal Information provided by our customers and to protect their privacy in accordance with the Act and related bills on the Protection of Personal Information of Japan.

Personal Information means addresses, names, telephone numbers, and any other information that can identify a customer as a specific individual or any information that is stipulated as Personal Information by law. (Personal Information also includes information that can identify a specific individual by simple cross-referencing with other information.)

1. Collection of Personal Information

K’s Lab collects Personal Information from customers mainly in the cases below. The purposes for using collected Personal Information are described below. If Personal Information is collected for any other purpose of use, then that purpose will be clearly stated when the information is collected unless defined in law. K’s Lab will obtain proper consent from our customers in order to acquire information when required by law.

  • Registering with or subscribing to a service

    Purposes for using Personal Information:

    To process a registration or subscription

    To provide a service
  • Filling in a questionnaire

    Purpose for using Personal Information:

    To create statistical information by processing questionnaire results
  • Applying to win a prize, present, contest, or the like

    Purposes for using Personal Information:

    To contact a winner or selected person

    To send a gift, prize, or the like
  • Registering for or applying to participate in an interview survey

    Purposes for using Personal Information:

    To process a registration or application

    To request participation in an interview survey

    To provide a reward or the like
  • Ordering a product or a paid service

    Purposes for using Personal Information:

    To confirm an order

    To process a payment

    To send a product
  • Applying for a job

    Purposes for using Personal Information:

    To make a decision on employing a person

    To send announcements about employment seminars or the like

In each of the above cases of collecting Personal Information, the Personal Information K’s Lab collects might be processed and used to create statistical reports that cannot be used to identify an individual. These documents are statistical documents, and no Personal Information that can be used to identify an individual is included in them.

K’s Lab might refer to Personal Information in developing new products or services, and we might use Personal Information to announce new products, services, or the like (regardless of whether they are produced by KADOKAWA CORPORATION).

When K’s Lab collects Personal Information from a customer, the purposes we state for using the Personal Information are accurate, and the methods we use to collect the Personal Information are lawful.

K’s Lab will not use Personal Information provided by any customer for an unstated purpose without the prior consent of the customer, unless permitted by laws or regulations.

2. Use and management of Personal Information

K’s Lab stringently stores and manages Personal Information provided by each customer and takes necessary and appropriate security-management measures in order to prevent the divulgence, loss, and data corruption of Personal Information.

K’s Lab endeavors, within the scope necessary for the achievement of the purpose of use in question, to keep Personal Information provided by each customer accurate and updated.

K’s Lab will handle anonymously processed information properly in accordance with the law.

3. Joint use of Personal Information

K’s Lab jointly uses Personal Information provided by customers as follows:

Information that is jointly used
  • All Personal Information of customers collected by K’s Lab
Entities with which Personal Information is jointly used
  • Personal Information is shared between KADOKAWA CORPORATION and the group companies.
Purpose of jointly using information
  • To make it easier for customers to comprehensively use the multiple services provided by each entity with which information is jointly used
  • To enable customers to use services provided on various platforms by entities with which information is jointly used
  • To announce information related to products, services, or the like (regardless of whether they are produced by KADOKAWA CORPORATION) that is considered to be helpful to customers
  • To process each customer’s Personal Information and create statistical reports that cannot be used to identify an individual
Name of entity that is responsible for managing Personal Information
  • KADOKAWA CORPORATION

4.Disclosure or provision of Personal Information to a third party

K’s Lab will not divulge or provide Personal Information to a third party without the customer’s prior consent, unless the case in question falls under any of the cases of joint use above or the cases below.

  • When handling of Personal Information is delegated to a third party in order to achieve the purpose for using that Personal Information
  • When it is permitted by laws or regulations

K’s Lab conducts the necessary and appropriate supervision of each subcontractor delegated to handle Personal Information in order to ensure the security management of each customer’s Personal Information, even if that handling is delegated to a third party.

5. Caution

Internet websites operated by K’s Lab might include links to third-party websites. Please note that K’s Lab is not responsible for the handling of any customer’s Personal Information by a third-party website. Personal Information might be collected independently by third parties via advertisements placed in products, such as magazines published by K’s Lab. K’s Lab is not responsible for such handling of any customer’s Personal Information by a third party.

6. Inquiries

Each customer may, in accordance with applicable laws and regulations, request K’s Lab to explain the purpose of use of Personal Information provided by that customer or to disclose, correct, add to, delete, suspend use of, erase, or suspend provision to a third party of that Personal Information. To submit a request, please send the information below via the postal service together with a form of identification (such as a copy of your driver’s license or passport) to the address below. After checking the details of your request, K’s Lab will respond appropriately and in accordance with laws and regulations.

The point of contact below also accepts other inquiries and complaints related to the handling of Personal Information by K’s Lab.

  • Details of your inquiry (confirmation, correction, deletion, etc.; if your inquiry is related to a correction, then please state the details of the correction)
  • When and how your Personal Information was provided
  • Your contact information (address and full name)
Personal Information Center
K’s Lab

2-13-12 Fujimi, Chiyoda-ku, Tokyo, 102-8552 Japan

7. Amendment to privacy policy

K’s Lab might amend all or part of this privacy policy. If we amend all or part of this privacy policy, then those amendments will be published on our website.

Please refer to this page for the group companies of KADOKAWA CORPORATION.